54th Annual Integrated Report 2024-25

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SOCIAL & RELATIONSHIP CAPITAL

Strengthening Our Relationships

We are committed to building strong, positive connections. Our relationships with communities, supplier partners and customers are vital for sustainable growth. We actively listen and work closely with them to strengthen these ties. By prioritising meaningful engagement and shared value creation, we build a resilient and interconnected ecosystem where everyone can thrive.
Material Topics Linked

Community Involvement

Sustainable Supply Chain

Customer Relationships

Key Risks

Customer Relationships

Emerging competition to our existing business

Supplier Dependency

Key Strategies

Sustainable Growth

Enhance Margins

UN SDGs impacted

COMMUNITIES

CSR VISION

To remain a responsible corporate entity mindful of its social responsibilities to all stakeholders including consumers, shareholders, employees, local community and society at large.

CSR FOCUS AREAS

  • Education
  • Healthcare
  • Women Empowerment
  • Livelihood and Skill Development
  • Infrastructure Development
  • Environment, Sanitation and Water conservation

KEY KPIS AND HIGHLIGHTS

₹ 24.36 Crores

CSR Spend

2,000+

Villages covered

7,00,000+

CSR Beneficiaries during FY 2024-25

25

Districts across 5 States served

CSR APPROACH

Deepak Nitrite Limited (‘Company’) and its subsidiaries (collectively referred to as ‘Deepak’ or ‘Deepak Group’) undertake their social intervention programmes in several critical areas through Deepak Foundation, the Group’s CSR arm as well as through various other NGOs and also directly. Over the years, Deepak has been actively engaged with the communities nearby our facilities and beyond, striving to improve their livelihoods and elevate their socio-economic status.

Through its flagship projects, Deepak Group is committed to enhancing the quality of life for even the most remote and underserved communities, reaching those at the lowest rung of society.

Read our CSR Policy

HEALTHCARE INITIATIVES

DEEPAK MEDICAL CENTRE

Deepak supported Medical Care Centre Trust (‘MCCT’) with around ₹ 11 Crores over past three years to construct a new Hospital Building and to strengthen their existing hospital buildings at KGP Children Hospital at Karelibaug. MCCT has now renamed the entire campus as ‘Deepak Medical Centre’ to recognize support of Deepak.

Deepak Medical Centre serves as a tertiary care paediatric hospital for the disadvantaged population of Vadodara, Central Gujarat and neighbouring states of Madhya Pradesh, Rajasthan, Maharashtra. MCCT has dedicatedly provided medical care to more than 2.5 million children, predominantly free-of-cost or on a subsidized basis over the past four decades. The hospital provides expansive medical facilities including Paediatric Cancer Department, Paediatric Intensive Care Unit, Neonatal Intensive Care Unit, Apang Shishu Kendra (specially abled children centre), Shri Jalaram Blood Centre - regional blood transfusion centre, Cleft Lip and Palate Restoration Centre under ‘Smile Train Project’.

The new Hospital Building was inaugurated by Shri Deepak Mehta on March 9, 2025. It has been furnished with various state-of-the-art facilities, enabling the centre to serve an even greater population of communities with unparalleled medical care.

NIDAAN VANS: INTEGRATED EFFORTS TOWARDS ELIMINATION OF TUBERCULOSIS

Since 1962, the Government of India has been working tirelessly towards TB eradication. The government launched National Tuberculosis Elimination Programme under its vision to eliminate Tuberculosis by 2025. Deepak has been actively supporting Deepak Foundation, since 2023, playing a pivotal role in achieving this national mission through Integrated efforts towards TB elimination by 2025.

₹ 200.39 Lakhs

Spent on the Project in FY 2024-25

Nidaan Vans

A significant proportion of India’s population resides in tribal areas, with limited access to TB healthcare at such locations. Deepak Foundation conceptualized Nidaan Van to provide last-mile TB diagnosis facility at the doorstep even in the remote tribal locations.

At present, there are three fully equipped Nidaan Vans operating in the Vadodara, Bharuch, Chhota Udepur, Dahod, Panchmahal, Narmada, Kheda, Anand, Mahisagar, VMC, Palghar and Pune districts of Gujarat and Maharashtra.

Key Activities Supported by Nidaan Vans

  • AI-powered X-ray interpretation
  • TB, HIV, RBS, HB, CBC, BP, eye check-ups and liver function tests
  • Referral support, nutritional counselling, and follow-up
  • Support to government campaigns, including 100-day intensified TB Campaign
  • Nutrition support to TB patients under Pradhan Mantri TB Mukt Bharat Abhiyan
  • Integrated with Sparsh and Vivek Vidya projects for school health
  • Provide services in flood-affected areas and police stations/schools

Improvement Achieved

57,578

Total Individuals benefited through TB screening

  • X-ray Screenings: 9,876 presumptive TB cases identified for further treatment out of 39,156 screenings.
  • Nutrition Kits: Distributed 3,695 nutrition kits to 1,094 beneficiaries, with 463 patients reporting weight gain.
  • Treatment Outcomes: 251 out of 1,094 patients cured from Tuberculosis, and another 228 patients completed their treatment.
  • Random Blood Sugar (RBS) Screening: 10,975 Hyperglycaemic cases identified and referred for further treatment out of 34,848 RBS screening.
  • Haemoglobin (HB): 7,657 anaemic cases identified and referred for further treatment out of 9,246 HB screening.
  • HIV Tests: 7 reactive cases identified out of 10,979 tests and referred for further treatment.
  • Liver Function Tests (LFT): 253 abnormal cases identified and referred for further treatment out of 900 cases.
  • Eye Testing: 17,484 abnormalities identified out of 26,332 patients, comprising 14,995 refractive errors and 2,489 ocular conditions.

MOBILE MAMMOGRAPHY UNIT

With Deepak’s support Deepak Foundation established a new Mobile Mammography Unit (MMU) in Dahej, Gujarat. The initiative facilitates doorstep screening and diagnosis of breast cancer for women in the remote villages of Bharuch, Dahej (Vagra block), and Vadodara. This enables the rural women to express their medical concerns without hesitation or without travelling to the main city for diagnosis.

₹ 95.68 Lakhs

Spent on the Project in FY 2024-25

Key services offered by MMU

  • Regular OPD consultations and community-based mammography screening
  • Awareness sessions on breast and cervical cancer
  • Practical hands-on sessions for Breast Self-Examination (BSE)
  • Referral of suspected cases to tertiary hospitals
  • Follow-up tracking of referred patients for treatment initiation and outcomes

Improvements Achieved

  • Early detection of breast abnormalities led to timely referral and intervention, potentially boosting survival rates
  • Hands-on Breast Self-Examination (BSE) training empowered women to spot early signs of breast cancer
  • Reduced stigma and fear associated with cancer screening through IEC sessions and personal counselling
  • Lowered out-of-pocket expenses for rural women by delivering door-step diagnostics and awareness
  • Increased awareness and participation in preventive cancer care in underserved regions

MMU Highlights

2,135

Total Female Beneficiaries

20

Total suspected cases referred for further treatmen

344

Mammography Screenings Conducted

1,586

Participants in Awareness Session

68

OPD Consultations Conducted

COMMUNITY WELFARE AND INFRASTRUCTURE DEVELOPMENT INITIATIVES

SVADES (SOCIETY FOR VILLAGE DEVELOPMENT IN PETROCHEMICALS AREA)

During the year, Deepak supported SVADES (Society for Village Development in Petrochemicals Area) – a collaborative effort to unite the industry and rural communities for socioeconomic development in the rural areas surrounding industrial operations. Deepak partnered with SVADES for construction of community hall in Radhiyapura village, Nandesari. The facility will be utilized for hosting social and community gatherings, local haat bazar, and will include space for a dairy cooperative, workshops and local SHG groups meetings.

DEEPAK MEDICAL FOUNDATION (DMF) HOSPITAL – NANDESARI

Deepak Medical Foundation operates one of the leading hospitals at Nandesari GIDC, Vadodara, Gujarat, providing 24/7 medical care and treatment to the nearby communities for over four decades. With humble beginnings as a mother and child clinic (MCH Unit), DMF Nandesari has now transformed into a full-fledged 28-bed multispeciality hospital. It features a 10-bed ICU, 24x7 casualty services, OPD and IPD facilities, Occupational health centre and speciality OPD for Gynaecology, Obstetrics, Paediatrics, Psychiatry, General Surgery and Dentistry. The hospital maintains round the clock Medical Officer, experienced and trained nursing and para-medical staff. Additionally, a fully equipped diagnostic and pharmacy centre offers services at highly subsidized rates, ensuring accessibility for the local communities.

₹ 85.24 Lakhs

Spent on the Project during FY 2024-25

Lab Investigation Check-up

Improvements Achieved

  • Expanded access to emergency, ICU, and speciality care for peri-urban and industrial populations
  • Increased patient outreach through partnerships and industrial linkages
  • Enhanced preventive health behaviour in worker communities via regular outreach and health promotion activities

DMF Hospital Highlights

9,606

(Male: 4,504 | Female: 5,102) Outpatients

925

Inpatients admitted

182

Gynaecological procedures

12,352

Diagnostic beneficiaries

10,791

Industrial workers screened

684

Sonography procedures

MOBILE HEALTH UNITS

Deepak supports Deepak Foundation’s Mobile Health Units (‘MHU’), which provide doorstep healthcare services in remote and tribal areas of Raigad and Palghar (Maharashtra) and Vadodara, Chhota Udepur, and Dahej (Gujarat). These MHUs focus on primary healthcare, maternal and child health, adolescent anaemia management, malnutrition screening and preventive care.

₹ 245.80 Lakhs

spent on MHUs during FY 2024-25

Key Activities Supported

  • Regular OPD consultations, medicine distribution, and counselling
  • Anemia management, growth monitoring and health screening of children and adolescents
  • Community-based health education and Behaviour Change Communication (BCC) sessions
  • IEC sessions on ORS, breastfeeding, hygiene, zinc use, etc.
  • Periodic health camps, Nutrition rehabilitation and follow-up

Improvements Achieved

  • Improved haemoglobin levels in adolescents
  • Reduced undernutrition in enrolled children with follow-up counselling
  • Promoted hygiene, breastfeeding, and safe motherhood through thematic sessions
  • Improved healthcare access and health-seeking behaviour in remote, underserved tribal areas
  • Enhanced screening and early identification of high-risk individual
  • Strengthened awareness of health, hygiene, and nutrition
  • Enhanced understanding of vector-borne and waterborne disease prevention
  • Strong focus on women’s health, child growth, and behaviour change
  • Improved maternal and child nutrition indicators in industrially affected

Individual Counselling

Group Counselling Session

MHU Highlights

1,49,791

Total beneficiaries

1,14,414

OPD consultations

6,169

Underweight children screened

7,675

Adolescents screened for anaemia

19,843

Awareness and counselling sessions

2,378

Patients referred for further treatment

SAMAJ SURAKSHA SANKUL

Samaj Suraksha Sankul stands as a beacon of inclusive care in Vadodara, Gujarat, set up through a public-private partnership between Department of Social Justice and Empowerment, Government of Gujarat and Deepak Foundation.

The institution tirelessly dedicates itself to these key areas:

  • Child Protection: The needy children receive secure and nurturing environments through Sankul School and Hostel.
  • Disability Rehabilitation: The children with disabilities are provided therapy, education, and adaptive skills at Divyang Balgriha.
  • Elder Care: The senior citizens lacking family care receive shelter and support through Old Age Home.
  • Aftercare Support: The Aftercare Unit offers transition programs focusing on education, skill development, and employment for youth ageing out of institutional care.

₹ 83.60 Lakhs

spent on the Project during FY 2024-25

Key Activities at Sankul

  • Offers residential care, safe accommodation, structured education, psychosocial support, and life skills to needy people
  • Early Intervention Centre (EIC) focuses on children with multiple disabilities and offers physiotherapy & cognitive development sessions
  • Provides training for vocational activities and helps children generate income from vocational sales, fostering self-reliance
  • Undertakes health and nutrition initiatives, covering anemia management, physiotherapy and BMI monitoring
  • Helps link beneficiaries with government schemes and receive entitlements; Yearly income from government schemes totalled ₹ 1.38 Crores
  • Aftercare unit supported 22 young adults through education, career guidance and employment placement (salary range: ₹ 5,000 to ₹ 17,000)
  • Builds capacity of staff through customized training modules and expert collaboration such as UNICEF, Blind People’s Association (BPA), medical professionals, legal specialists, and academic experts to improve program quality.

Improvement Achieved

  • Enhanced Legal Access: Secured entitlements such as foster care placements, government sponsorships, and aftercare scholarships for several children
  • Integrated Development: Blended educational, therapeutic, and vocational inputs supported needy and disabled children reach their full potential
  • Improved Health Outcomes: Regular BMI tracking and anemia treatment significantly improved children’s health
  • Continuity of Care: A life-cycle approach ensured consistent support from childhood through adulthood to elderly care
  • Institutional Strengthening: Ongoing training and system improvements created a well-informed, rights-based, and accountable workforce

Samaj Suraksha Sankul Highlights

217 Residential beneficiaries

(on a rolling basis), across childcare, disability, elderly, and aftercare programs.

60 children

successfully transitioned into family-based care, mainstream schools, or vocational engagement.

85 children and youth

admitted in FY 2024-25

SUSTAINABLE LIVELIHOOD INITIATIVES

PROJECT GRAM JAL SANCHAY

The project encompasses integrated interventions for sustainable water management and climate-resilient agriculture in the Roha region of Raigad district, Maharashtra. Several initiatives related to water conservation, micro-irrigation and integrated farming practices aim to increase agricultural productivity, ensure water availability, and enhance rural livelihoods.

₹ 57.00 Lakhs

spent on the Project in FY 2024-25

Key Activities Undertaken

Jalkunds Construction

69 Lakhs Litres

of rainwater harvested with excavation of 90 Jalkunds and 69 fully lined ponds

Micro Irrigation

30 acres

of drip irrigation facilitated water-efficient vegetable cultivation across 9 villages

Wadi Development/Cluster Farming

2,900

mango and cashew saplings across 58 Wadi clusters planted promoting climate-resilient horticulture

Solar Lift Irrigation and Solar Pumps on Jalkund

65

solar pumps installed on these Jalkunds for year-round irrigation facility with reduced dependence on non-renewable energy

Water on Wheel

100

Water on Wheel units were distributed, significantly reducing the drudgery of water collection, especially for rural women

Capacity Building of Farmers

190 farmers

trained in solar technology, plastic mulching, and sustainable farming practices

Project Gram Jal Sanchay Highlights and Impact in FY 2024-25

₹ 49.37 Lakhs

generated in crop sales from the drip irrigation plots

₹ 82,000

average earning for 60 farmers supported with drip irrigation covering 0.5 acre each

₹ 575.36 Lakhs

of total convergence amount unlocked by linking 194 farmers to various government schemes through the project Sangaath

PROJECT SANGAATH

The project implemented by Deepak Foundation, with support from Deepak Group empowers villagers and facilitates their linkage and entitlements with various government schemes. Our “Sangaath” team undergoes training and capacity building programs for effective coordination with government stakeholders. We identify eligible beneficiaries through home visits and raise awareness about the govt. schemes through community camps. We facilitate application processes both online and offline, dedicatedly tracking and following up on applications to provide comprehensive support until approval & entitlements are successfully received. The project is actively benefitting rural communities across Vadodara, Chhota Udepur, Bharuch and Morbi districts of Gujarat and Palghar, Pune and Raigad districts of Maharashtra.

₹ 346 Lakhs

Spent on the Project during FY 2024-25

1,13,596

Unique Beneficiaries Facilitated

46,077

Total Households Reached

Project Sangaath Impact

Over 2,50,602

total applications facilitated with more than 90% approval rate.

MoU signed

with the District Administration of Morbi for their support and cooperation

₹ 1,368 Crores

of total convergence in entitlements accessed by communities

  • Direct Benefit Transfers: ₹ 154 Crores
  • In-Kind Support: ₹ 3 Crores
  • Insurance/Health Welfare Convergence: ₹ 1,211 Crores

Linkages enabled

to several welfare schemes, such as Ayushman Bharat, PMJAY, Namo Laxmi, etc.

Facilitated

documentation, such as Aadhaar, income and caste certificates, etc. to unlock entitlements

SUPPLY CHAIN

Key KPIs and Highlights

3,000+

suppliers in our supplier base

Key Priorities

  • Local sourcing of materials/services to minimize environmental footprint
  • Ensure equal opportunities for all to be strategic stakeholder(s) in our business operations

CASE STUDY -1

SUPPLIERS PARTNERSHIP SUMMIT – STRENGTHENING PARTNERSHIPS FOR PROJECT SUCCESS

As part of Deepak’s commitment to excellence in project execution, DCTL organised a dedicated Suppliers Partnership Summit during the year to engage with our key supply chain partners involved in our ongoing projects. The objective of the meet was to foster collaboration, enhance alignment on project timelines, safety protocols, and quality expectations, and to reinforce our belief that suppliers are not just vendors, but critical stakeholders in our growth journey. The session facilitated open dialogue on challenges, expectations and opportunities to improve efficiencies and drive timely execution.

The participation and active involvement from our supplier community reaffirms our shared vision of delivering this project with speed, safety, and sustainability. The event also served as a platform to recognise outstanding contributions and encourage continuous improvement and innovation in supply chain practices. We believe that strong partnerships build stronger projects and remain committed to nurturing these relationships for long-term success.

SUPPLY CHAIN GOVERNANCE AND RISK MANAGEMENT

Deepak’s Supply Chain Management (‘SCM’) framework prioritizes factors such as financial stability, supplier risk assessment, geographic location, compliance, product quality, sustainability and supply chain resilience.

We carefully map the demand-supply dynamics, assess supplier market reputation and interact with suppliers to systematically identify, assess and manage risks. Identified risks are periodically evaluated and mitigated by formulating appropriate strategies, including developing new vendors to eliminate reliance on monopolistic suppliers. These risk assessments are carried by our SCM team. We make transparent disclosures about our value chain performance through Business Responsibility and Sustainability Report.

SCM POLICY COMMITMENT

Our policy commitment towards sustainable supply chain is vital to position our vision to be a “Global Strategic Partner of Choice” through collaboration with our widespread global network of suppliers, prioritizing legal and regulatory compliance, ethical behaviour and practices, supplier diversity, and environmental sustainability.

We have formally adopted a Sustainable Procurement Policy that focuses on supply chain integrity and addresses environmental and social aspects throughout the process cycle from sourcing raw materials and services to product disposal and deliveries.

Our Supplier Code of Conduct clearly outlines expectations for supplier partners regarding labour and human rights, health and safety, environmental, integrity and anti-corruption, supplier diversity, trade compliance, data protection and system management processes.

SUPPLIER ENGAGEMENT AND DEVELOPMENT

Digital Initiatives

  • Software introduced to streamline supplier onboarding
  • Digital initiatives, including auctioning of engineering and packing material, etc. are underway to support suppliers

Supplier Training

  • Provides training and development support in sustainability, safety compliance and emergency response planning to vendors

Payments To Suppliers

  • Ensures payment to all registered Micro, Small and Medium Enterprises are made within 45 days from the invoice date
  • Offers financial assistance in the form of bill-discounting option to help suppliers manage their working capital requirements

ESG-FOCUSED SUPPLY CHAIN PRACTICES

Our ESG and sustainability commitment across the supply chain is driven by our Sustainable Procurement policy. We stringently evaluate and monitor supplier performance on established ESG criteria, standards outlined in the Supplier Code of Conduct and KPIs, such as quality rejection rate, lead time, availability, competitiveness and EcoVadis rating, if available. We have a comprehensive vendor assessment questionnaire encompassing major aspects of business, ethical conduct and ESG.

CASE STUDY -2

SYNERGY 2024: DEEPAK PHENOLICS LIMITED’S 1ST EDITION OF TRANSPORTERS MEET

Deepak Phenolics Limited’s first Transporters Meet, “Synergy 2024” celebrated our strong relationships with transport partners, who play a vital role in driving seamless operations. The event centered around the theme - Samanvay (Collaboration), Suraksha (Safety), and Pragati (Progress). It featured insightful discussions on operational excellence, safety practices, and strengthening collaborations for mutual growth. The event provided a momentous platform to honour our partners’ invaluable contributions and reinforce our shared commitment to excellence.

“Our transporters are the wheels that move our company, delivering raw materials and products across the country. Synergy was created with Samanvay, Suraksha, and Pragati in mind – to foster understanding and explore ideas for improvement”.

Shri Kishor Jhalaria

Executive Director & CEO

Deepak Phenolics Limited

CUSTOMERS

Key KPIs and Highlights

1,500+

Customers

50+

Countries served

34+

High valued products

56+

Product applications

CULTIVATING STRONG RELATIONSHIPS

Levers To Enhance Customer Experience

  • Understanding customer needs
  • Developing high quality products
  • Maintaining transparency in communication

We strengthen our customer relationships based on trust, transparency and mutual trust, actively listening to understand their needs. Our goal is to enhance their experience and satisfaction, becoming their preferred partner of choice. We strive to digitally transform our processes to maximize process efficiencies and innovation, always focussing on going beyond customer demands and expectations.

ADDRESSING CUSTOMER GRIEVANCES

We offer a formal mechanism enabling our customers to raise concerns and provide feedback. We ensure timely resolution of concerns and utilize their feedback to enhance our products and services.

Read more at BRSR – Principle 9

OUR MARQUEE CUSTOMERS

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