54th Annual Integrated Report 2024-25

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HUMAN CAPITAL

Nurturing a Thriving Workforce

We consistently strive to create a workplace where our people feel truly valued and can thrive. To achieve this, we have implemented several initiatives focussed on their learning, growth, wellbeing and overall development. We deeply value the power of a diverse workforce and relentlessly work to create an inclusive ecosystem with equitable opportunities for all.
Material Topics Linked

Occupational Health & Safety

Human Rights

Employee Engagement

Diversity, Equity & Inclusion

Key Risks

Succession Planning / Critical Position Planning

Plant Safety Compliances

Reputational Risk

Key Strategies

Operational Excellence and Safety

Sustainable Growth

Key Strategies
HUMAN CAPITAL MANAGEMENT FOCUS AREAS
  • Talent Development and Capability Building
  • Upskilling of the IT employees on SAP certification
  • Strengthening Performance Oriented Culture
  • Employee Communication and Engagement
    • • Celebrations, Get-togethers, Mentoring and Leadership programs
  • Employee Wellbeing
    • • Employee benefits and friendly policies
    • • Deepak Cares initiative for employees and their families
KEY KPIs AND HIGHLIGHTS

2,818

Employees on payroll

150+

Total Female Workforce

Zero

Incidents of labour unrest

1.35 Crores

revenue per employee

3,304

Contractual Employees

1,01,372

Hours of training provided

0.29

LTIFR

TALENT MANAGEMENT
  • Succession planning - Identification of critical positions
  • Internal mobility as part of capability building and succession planning initiatives, focus is also on filling up positions through internal mobility
DIVERSITY, EQUITY AND INCLUSION (DEI)

We are in the nascent stages of our DEI journey; however, our DEI strategies and initiatives are firmly shaped by Deepak Group’s strong conviction in the strength of a diverse workforce and an inclusive and equitable work culture. DEI, for us, is more than a checkbox; it’s an evolving journey toward a culture where every individual, regardless of background, ability, or identity, feels seen and celebrated.

Together, we’re not just growing – we’re becoming stronger, more inclusive, and more united.

Setting the DEI Foundation

We are actively building an inclusive environment, grounded in progressive policies and infrastructure.

Formal DEI Policy

Our organization-wide formal policy emphasizes an inclusive, respectful, and bias-free work environment for everyone.

Accessible Infrastructure

Our new office spaces are thoughtfully designed with features such as ramps, wide washrooms, and spacious lifts to ensure inclusion and accessibility for all employees.

Inclusive Hiring

The Talent Acquisition team is making a conscious effort to include female candidates in all recruitment efforts, actively tracking gender representation across roles to ensure diverse hiring.

Paternity Leave Rollout

Paternity leave has been introduced phasewise and now across Deepak since last year to support shared caregiving responsibilities, which has been utilised by around many employees of the Group.

Ensuring Safe and Accountable Workplace
POSH Committees

Our Internal Complaints Committees (IC) across locations are trained and certified to handle workplace issues proactively and sensitively.

Awareness Sessions

A specialised session was conducted for IC members, enhancing their readiness and confidence in addressing sensitive issues. The title of the session was “Crisis or Opportunity? How to Rebuild Trust After a Sexual Harassment Incident”.

Communication

We maintained consistency in reinforcing our zero-tolerance approach to misconduct through internal emails and messages, communicating our stance as an Equal Opportunity Employer.

Celebrating Uniqueness

We actively celebrate diversity through various initiatives, raising a culture where the contribution from every individual is valued.

International Women’s Day

We celebrated this day with enthusiastic participation from all employees, especially our male allies, underlining gender equity as a collective responsibility.

International Day of Persons with Disabilities

We held an informative session across the Group to raise awareness, empathy, and understanding for individuals with disabilities.

Advocating for STEM Inclusion

A female colleague from our Centre of Excellence represented Deepak Group at the prestigious Azeotropy 2024 symposium at IIT Bombay, championing inclusion in STEM fields.

Extending Inclusion Beyond the Workplace

Deepak Group’s philosophy of creating an inclusive ecosystem is not confined to the workplace; it actively reaches into the wider community. It was exemplified at our Deepak Corporate Concert, where visually impaired children from Deepak Foundation had a special presence. Their inspiring performance served as a beautiful reminder of acceptance and visibility, symbolizing the broader social inclusion we strive to champion.

The Road Ahead: Our DEI Commitments

While our current gender diversity stands at around 2.5%, we remain deeply committed to achieving long-term, sustainable change through continuous improvement. Our future path is clear, with primary focus areas including:

  • Increasing gender representation across all functions
  • Developing more inclusive infrastructure and refining our hiring practices
  • Strengthening data collection and accountability for informed progress
  • Establishing Employee Resource Groups (ERGs) for shared identity and support
DIVERSITY OF WORKFORCE
LEARNING AND DEVELOPMENT

We are committed to the continuous growth and development of our employees. We offer need-based customized learning interventions to build employee capabilities in alignment with our business needs. These programmes are curated by our internal and external SMEs, aimed at accelerating the career trajectories of our people, while helping us meet our organisational goals.

Growth through Internal Job Posting

Our newly launched Internal Job Posting policy encourages employees to pursue growth opportunities through job movement within Deepak group. 126 employees have already benefited through this policy, successfully transitioning into new roles.

DEEPAK CARES

In collaboration with M/s. Silver Oak, the organization launched DEEPAK CARES initiative to prioritise wellness of Deepak Group family. The initiative benefits the employees and their direct family members by providing online mental wellness support through features including counselling services, informative webinars on wellness topics and access to a dedicated helpline number.

Talent Display Platform

The platform provides employees with a vibrant space to showcase their hobbies, interests and hidden talents. This year, we organized HOBBY gallery and Musical Evenings that witnessed overwhelming participation and incredible display of our employee’s talent.

Employee Engagement Survey in 2025

We recently completed the AIKYAM Employee Engagement survey for 2025 (Great Place to Work Survey) conducted by M/s. Lissen.IO. DNL achieved an engagement score 65 whereas DPL scored 70.

OCCUPATIONAL HEALTH AND SAFETY (OH&S)

Our Health and Safety Policy sets the ground for driving occupational health and safety of our employees and stakeholders. We have established an integrated management Systems (IMS) across all locations, adhering to ISO 45000 and ISO 14001 standards.

Key Features on IMS
  • Continuous improvement through Plan-Do-Check-Act cycle
  • Regular audits and inspections to ensure compliance with safety standards and identification of the improvement areas
  • Measurable OSH objectives and stringent safety protocols and procedures

14.61 Mn

Manhours without loss time incidence at DPL

Risk Assessment

We proactively identify and assess workplace risks and hazards using HIRA (Hazard identification and Risk Assessment) framework. The framework provides a systematic approach for proactive identification of work-related hazards, enabling us to eliminate or control potential risks before they can escalate into safety incidents. To ensure clear accountability, we have defined responsibilities, accountabilities and authority of persons involved in identifying, evaluating or controlling OH&S hazards and risks.

OH&S Oversight and Implementation

Occupational health and safety performance at Deepak Group is line management’s responsibility with periodic reviews from our top leadership. We encourage active participation and communication with the employees, workers and their representatives for effective implementation of the OHS management system.

International Men’s Day

Our male employees engaged in open conversations, challenging stereotypes and pledging their support for a more inclusive future on our “Promise Board”.

EMPLOYEE ENGAGEMENT AND WELLBEING
Value Creation Story
Boosting Employee Satisfaction Through “You Spoke, We Listened” Campaign
Background: Understanding Employee Sentiment

During FY 2022-23, Deepak Phenolics Limited (DPL) conducted an employee satisfaction survey to gain insights into the workforce morale and engagement levels. The survey yielded several critical improvement areas including gaps in workplace policies, insufficient health and wellness support, and unresolved concerns raised by exiting employees. The findings were crucial in pinpointing the factors contributing to employee dissatisfaction and increasing attrition rate.

Intervention: “You Spoke, We Listened”

Responding to the survey findings, the HR Team launched a targeted campaign titled “You Spoke, We Listened”. The core objective was to translate employee feedback into meaningful actions through a wide spectrum of strategic HR initiatives undertaken to raise the overall employee satisfaction.

Key Initiatives: Putting feedback into action
Policy Reforms for Employee Friendliness
  • HR policies were reviewed and revised, making them more employee-centric
  • New policies were formulated to address the financial wellbeing of the employees
  • Introduced revised leave policy to enhance the work-life balance of the employees
Continuous Learning and Development
  • New learning platforms were introduced to promote upskilling and professional growth
  • Offered employees with the access to self-paced learning, certifications, and leadership development programs
Health and Wellbeing Focus
  • Partnered with Silver Oak Health to launch a holistic health platform
  • Enabled employees and their family members to consult with health professionals, including mental health counsellors, dietitians, and fitness experts
  • Rolled out physical fitness schemes, offering employees with certain amount of the reimbursement against the membership fees of the fitness centres
Exit Feedback and Pain Point Analysis
  • Collaborated with an external agency to seek unbiased feedback from former employees
  • Analyzed collected data to identify key rivers of attrition, enabling us to implemented targeted initiatives to address root cause
  • Taken corrective actions to avoid future recurrences
Benefits and Positive Impact
  • +8 points increase in the Employee Satisfaction Score in the latest survey
    at DPL
  • 6% decline in the attrition rate at DPL as compared to the previous year
  • Improved employee engagement and participation in learning programs and wellness initiatives
  • Stronger trust in leadership and HR processes

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